These are the terms and conditions which govern the issue and use of the Aspire Loyalty Card (“Card”). In these terms and conditions “Aspers” means Aspers Group Limited and “Member” means a person who is 18 or over and to whom a Card has been issued.
The Aspers Group is committed to conducting its business with integrity and to adopting respectable and ethical standards, acting across its business interests with due care and diligence. The Company is committed to compliance with the Gambling Act 2005, the Licence Conditions and Codes of Practice and the Licensing Act 2003.
The Company ensures that its employees are aware of and fully comply with the licensing objectives and will deal with the Gambling Commission in an open and co-operative way. We are committed to socially responsible gambling and run and support the Aspers initiative, 'Community Action for Responsible Gaming' (CARG), in any area that we operate an Aspers casino.
The Aspers Group has internal procedures in place to ensure that it's business is conducted in compliance with all relevant primary and secondary legislation. The procedures will be communicated to all relevant staff and all those staff members who are required to hold a Gambling Commission Personal Licence will have the requisite competency for the licence held and the responsibilities associated with that position. We have well established staff practices and procedures in place including procedures for all staff to report grievances.
We believe that a well structured and organised corporate business with well trained management and staff is essential to our success. We deliver this success within the UK gambling legislative framework, working with our regulator through our management and compliance teams.
We all take risks, and gambling is a particular style of risk taking that is exciting and fun. For most people who enjoy gambling in a casino it is an entertaining experience.
The temptation to try your luck or experience an early win may be irresistible. Each time you win you may find that you spend your winnings on more gambling, and if you lose you may desperately continue, hoping that a ‘big win’ is just round the corner. The more you do this the more absorbed you become in the activity.
This is why gambling is so habit forming. If you have lost control with your gambling, and gambling isn’t fun for you anymore read on, this leaflet may help; or if you know someone who is not gambling responsibly, pass on this leaflet.
The following questions have been devised for gamblers to ask themselves
The more you answer ‘yes’ the greater the likelihood of a serious gambling problem. Speak to someone about this.
Talk about it
Helpline 0808 802 0133
8am to midnight - 7 days a week
Provides information, advice and counselling to individuals, their family and friends who
are concerned about problem gambling.
Helpline – 020 7384 3040
A self help fellowship of compulsive gamblers wanting to address their gambling problems. Their sister organisation, GamAnon, runs groups for partners/families of compulsive gamblers groups are helped weekly throughout the country..
Helplines - 020 8778 3331/
Providing accommodation, therapy and rehabilitation for compulsive gamblers and internet counselling service..
Helpline 08088 084000
Offers advice and support to enable callers to deal with their debts in a pro active and informed way. Self help information packs are sent free to individuals with debt problems.
Established by the Responsibility in Gambling Trust (RIGT) to provide advice and information about responsible gambling.
Community Action for Responsible Gaming is an initiative unique to Aspers and seeks to constructively address problem gambling
issues in society. It is a voluntary, not-for-profit group, made up of a cross section of community representatives including the Police, the Church, GamCare and Aspers management, designed to facilitate discussion, increase knowledge and reduce the risks of problem gambling.
If you feel that you or someone you know needs advice regarding gambling problems, please do not hesitate to speak to any of the
Aspers Casino Management team.
Gambling Therapy is a site dedicated to providing online help, advice and information to anyone affected by a gambling problem and operates in multiple languages
This is the privacy statement of Aspers Group Limited. If you feel that we are not abiding by this privacy statement, you should immediately contact us by email on email@example.com and we will try to resolve your concerns.
A lot of the information we receive from you when you access this website, such as the domain from which you access the Internet, the date and time you access this website, is not personally identifiable but will be used by us purely for monitoring activity on our website.
We do not use “cookies” to collect and distribute information to third parties for marketing purposes.
Where you have provided us with Other Information, we will use this for the purpose of dealing with your query and responding to you.
Where you have provided us with Registration Information, we will use this for the purpose of processing your application and otherwise dealing with all aspects of your membership. We will also use your contact details provided to us during registration for the purpose of informing you about related products, services and promotions of ours and of member companies in the Aspers Group by telephone, SMS, email and post. If you would prefer not to receive such information please let us know by emailing us at firstname.lastname@example.org. In the course of running or restructuring out business, we may acquire the assets of another company or sell the assets of our company. During such transactions, information about customers is frequently considered to be a business asset that is included in such a sale or acquisitions. In such an instance, your Registration Information and/or Other Information may be transferred.
We may disclose personal data if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with any legal process served on us or our website; and (b) protect and defend the rights of us, or our website or users of our website.
We do not and will not sell your Registration Information or Other Information to anyone.
We have technological and operational procedures in place to protect this information from loss, misuse, alteration or destruction, and all of our employees are subject to strict obligations of confidentiality concerning all our data.
Where our registration form asks you to enter personal information, we use all reasonable efforts to protect user information. All of our users’ information, not just personal information, has restricted access. Our employees must use password-protected log-in screens to gain entry to restricted information. Furthermore, ALL employees are kept up to date on our security and privacy practices. Any time new policies are added our employees are notified and/or reminded about the importance we place on privacy and what they can do to ensure your information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
You may at any time request a copy of the data we hold on you by sending an email to email@example.com.
The materials that can be linked from linked sites are not maintained by us and we are not responsible for the contents thereof. Any reference to a linked site or any specific third party product or service by name does not imply or constitute its endorsement by us, and you assume all risk with respect to its use.
The copyright in the contents and materials of this website is owned by Aspers Group Limited. As content on the web site is copyrighted, any unauthorised use of any materials on the web site may violate our rights pertaining to such material. If a user downloads the materials on the web site for personal or non-commercial use, the user must retain all copyright and other proprietary notices contained in the original materials on any copies of the material. Materials on the web site may not be modified, reproduced or publicly displayed, performed or distributed or used for any public or commercial purposes.
The materials contained in this web site are for general information only and do not constitute advice on any matter. We accept no responsibility for any loss caused by reliance on any statement contained in this web site. Links to other sites from these pages are for information only and we accept no responsibility for any material contained within those sites.
Due to the nature of the electronic communication process, we cannot, nor do we, guarantee or warrant, that access to our website (or any part of it) will be uninterrupted, or without delay and we accept no liability in this respect. Furthermore, whilst we make all reasonable attempts to exclude viruses from this website, we cannot ensure that it will be free of viruses and we cannot and do not accept any liability in this respect. You are therefore recommended to take all appropriate safeguards before downloading or accessing information from this website.
This disclaimer and any claim based on use of information from this website shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the Courts of England and Wales.
Use of site: Users must be over 18 years old and comply with English law.
This site contains information, content, features, products and services which are suitable only for persons over 18. Therefore this website, and any part of it, is only available to those who are over 18 years of age. This site operates in accordance with and complies with all elements of English law, including data protection. By continuing to the next page or visiting, using, viewing the whole or any part of it or having any involvement whatsoever with this website you are confirming that you are over 18 and will not misuse the website in any way and continue to use this site in accordance with and compliance with all elements of English law. If you are under 18 years of age or do not agree to be bound or abide by this notice then you are not authorised to or visit, use, view the whole or any part of it or have any involvement whatsoever with this website and must leave the website immediately. We reserve the right to take action against those who do not.
Aspers fully supports the objective detailed in the 2005 Gambling Act that gaming be conducted fairly and openly. Should you have any complaint or dispute about any gaming related decision, a member of our management team should be able to settle the problem for you at the time. However, should you not be satisfied with their decision, and all internal avenues of dispute resolution have been exhausted you may refer the matter to the Independent Panel for Casino Arbitration (IPCA). This panel is tasked with reviewing any complaints or disputes relating to the casino industry that cannot be settled internally.
The process for settlement of any gaming related dispute is as follows: -
Monday – Thursday, 10am and 1pm
Daily Winners get £25 Slots Bet + Entry to the Final
Final on Sunday 6pm - 1st Prize £300